Terms & Conditions
Effective Date: 5 August 2026
Welcome to Tulasya.in. These Terms & Conditions ("Terms") govern your access to and use of our website and the purchase of products offered by Tulasya. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Eligibility
By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
2. Products
Tulasya offers dietary supplements intended to support general wellness.
Our products are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions, images, and specifications are provided for general information and may be updated from time to time.
3. Orders
All orders placed on Tulasya.in are subject to acceptance and product availability.
We reserve the right to:
- Accept or decline any order.
- Cancel an order due to pricing errors, suspected fraud, stock unavailability, or technical issues.
- Verify customer information before dispatching an order.
If an order is cancelled after payment has been received, the amount paid will be refunded to the original payment method.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices may change without prior notice.
Payments are processed through secure third-party payment providers. Tulasya does not store your card details, CVV, UPI PIN, or internet banking credentials.
5. Shipping & Delivery
Delivery timelines are estimates and may vary depending on your location, courier services, weather conditions, public holidays, or other circumstances beyond our control.
Ownership and risk of the products pass to the customer upon successful delivery.
6. Returns, Replacements & Refunds
Returns, replacements, and refunds are governed by our Refund & Exchange Policy, which forms part of these Terms & Conditions.
7. Product Usage
Customers are responsible for using products according to the instructions provided on the product label.
If you are pregnant, breastfeeding, have a medical condition, or are taking prescription medication, consult a qualified healthcare professional before using any supplement.
Tulasya is not responsible for adverse effects resulting from misuse, failure to follow label instructions, or use contrary to medical advice.
8. Customer Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out using your account.
Please notify us immediately if you suspect unauthorized access to your account.
9. Intellectual Property
All content available on Tulasya.in, including but not limited to text, product descriptions, photographs, graphics, logos, videos, icons, designs, and website layout, is the property of Tulasya or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
10. Acceptable Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to gain unauthorized access to our systems.
- Interfere with the website's operation or security.
- Upload malicious software or harmful code.
- Misrepresent your identity or provide false information.
11. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services such as payment gateways and courier partners.
Tulasya is not responsible for the content, policies, or practices of third-party websites or services.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Tulasya shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our products.
Our total liability for any claim relating to an order shall not exceed the amount paid by the customer for that order.
Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. The revised version will become effective upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts at Haridwar, Uttarakhand, India, unless otherwise required by applicable law.
16. Contact Us
For questions regarding these Terms & Conditions, please contact us.
Tulasya
Website: https://tulasya.in
Email: info@tulasya.in